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Join Our Award Winning Drivers Team
        
 
 
 
 
 

 

 

1. Process of joining Angels Cars

 

It is easy to join Angels Cars. Just follow these simple steps:

  • Learn carefully about our company on our website. We don’t want you to have any unexpected surprises later on

  • Fill out our Driver Application – this will take around 10 – 15 minutes


  • After the successful completion of training (more details in Section 9) you can start work immediately

 


2
Open Shift & Fixed Shift

 

Fixed Shift Driver

  • You can choose between morning, evening or night shifts (Subject to availability)


You are allowed to work longer than your shift times and come to work on your days off (As long as it fits the requirement of the law and safety measures)


Open Shift Driver 

  • You can work as little or as much as you like.

  • You will receive daily text messages, with predicted busy and quiet times for the following day. This allows you to maximise your income, if you follow those predictions

 


3. What do we require from you?

  • English Language – Fluent
     
  • High level of customer service skills
     
  • High level of uniform standards
     
  • Understanding the importance of good hygiene and cleanliness
     
  • Always being well groomed
     
  • Positive attitude
     
  • Safe and smooth driving skills
     
  • Suitable vehicle

 


4. What is there for you?

  • 24/7 support centre – you can call
     
  • Dedicated Driver Manager
     
  • 100% fair job dispatch
     
  • Undoubtedly the best clientele in the UK.
     
  • Opportunity to make a very good income
     
  • We pay for account jobs weekly.

 


5. Your income expectation


Your income depends largely on your performance and experience.


Fixed Shift driver


If you are a fixed shift driver then you can maximise your income by sticking to your shift times. It also makes a difference if you are coming to work 10-15 minutes before your shift starts and finishing later if you see that it is still busy!

 

Tips


Drivers, who concentrate on giving a great customer service – can make up to 20% extra income from tips. However, the tips should always be seen as a kind gesture from your customers, not an expectation!

 

Example:

Average income prediction:

 

Saloon

  • 10h = £150
  • 25h = £370
  • 50h = £750
  • 65h = £900

Executive

  • 10h = £180
  • 25h = £450
  • 50h = £880
  • 65h = £1130

6 seater (MPV)

  • 10h = £160
  • 25h = £410
  • 50h = £820
  • 65h = £990


Open Shift driver 

 

You will receive daily text messages, which include predictions for the next day’s busy and quiet periods. If you come to work in the busy times then you will make a good income, but if you decide to come in quiet times, then your income will be significantly lower.


Working only a few hours per week won’t make you rich. Open Shift requires a great deal of self-discipline and willingness to work more hours.


It is also strongly advised not to take any weekends off, as this is always one of the busiest times of the week to make money.

 

 


6. Example of Angels Cars fares

 

Standard job

  • W1 – Heathrow: £28
  • W1 – Gatwick: £43
  • W1 – SW6: £10.70

Executive job

  • W1 – Heathrow: £37.80
  • W1 – Gatwick: £58.60
  • W1 – SW6: £15.10


Please note that all MPV/6 Seater jobs are fare and a half from the standard jobs. This rate applies for jobs with 5 or 6 passengers.


Customers are responsible for all airport parking fees.


Customers who are booking via the Customer app are applicable for 10% discount.


Prices may vary for a different account and contract holders.

 

 


7. Commisions or Charges


We have various flexible charges that you can choose from when finalising the application procedure with any of our dedicated driver manager's
 

 


8. Security Deposit

 

What is the deposit for?


As Angels Cars has lots of cash jobs, there are many weeks when a driver owes money to the company, not vice versa. The security deposit ensures that any outstanding balances are covered if the driver decides to resign.


The driver will also receive our company’s belongings, such as badges, name board etc.


Security deposit amount is £100 if you have your own android phone (Payable on the training day) Deposit will be refunded within 14 days after your last job with our company, presuming that you don’t have any outstanding balance and all the company’s belongings have been returned.


Security deposit amount is £200 if you would like to take a company PDA (Payable on the training day) Deposit will be refunded within 14 days after your last job with our company, presuming that you don’t have any outstanding balance and all the company’s belongings have been returned.

 


9. Angels Cars driver training

 

As Angels Cars has been built on the reputation of great customer service, to maintain this reputation, we must ensure that all of our drivers follow the same service standards.


Training includes:

  • Customer service excellence
  • Safe behaviour and safe driving
  • Angels Cars rules, regulations and protocol
  • How to deal with difficult situations
  • Our technology – Driver app – card payments, etc.
  • Service areas and airport procedures
  • Communication skills
  • How to maximise your income
  • Baby seat installation
  • Different client expectations: Residents, Hotels, Restaurants, Banks, etc.
  • Uniform and vehicle standards
  • Knowledge lesson

 

 


10. Vehicle requirements

 

Please note that Angels Cars does offer company cars if required. You are allowed to work with a rented car, as long as it meets our requirements


Minimum vehicle criteria

  • No damages inside or outside of the vehicle. (Including minor scratches)
  • Free of any unpleasant odour or smell
  • All vehicle parts must be 100% in working order
  • Vehicle must have an air conditioner

 


11. Vehicle types

 

Please note that Angels Cars does offer company cars if required. You are allowed to work with a rented car as long as meets our requirements.
 

  • Saloon car: Standard jobs
  • MPV/6 seater: Standard jobs, MPV jobs and Estate jobs
  • Estate car: Standard jobs and Estate jobs
  • Executive car: Standard jobs, Executive jobs (Executive jobs will be given only to drivers who have an Executive status. Please see Executive Driverbelow for more information)


Accepted Executive Vehicle Types:

  • Mercedes E, S Class
  • BMW 5, 7 Series
  • Jaguar XF, XJ
  • Audi A6, A8


Please note that all executive cars must have leather interior and cannot be older than 5 years.

 


12. Executive Driver

 

Please note that having an executive car does not automatically give you the “Executive Driver” status. You must complete the standard Angels Cars driver training first and then meet the performance rating of Gold, before you can apply.


If your application is successful then you will be required to attend to “Executive Driver” training, which takes 2 hours.


Please note that even with an “Executive Driver” status, you still must complete the standard jobs along with the executive jobs.

 

 


13. Angels Cars advertisement sticker in your car

 

All vehicles must display a Angels Cars stickers on the windows inside the vehicle, while working. Replacement stickers are available for £6 incl. VAT, each. The first sticker is given free of charge.

 


14. Uniform Standards

 

All Angels Cars drivers must follow the uniform standards.

  • Full suit (Matching jacket and trousers)
  • Formal shirt (Ironed, long sleeves, no stripes or markings)
  • Tie 
  • Formal shoes
  • Shirt, suit and shoes must fit perfectly
  • Your uniform must be immaculately clean at all times

 


15. Angels Cars service areas

 

Although Angels Cars can pick up anywhere in London our official service areas are:
 

  • West London
  • South West London
  • North West London
  • Central London 

Airports

  • Heathrow
  • Gatwick
  • Stansted
  • Luton
  • Southend
  • London City

 


16. Our Technology

 

All the jobs will be dispatched to you via App, which will be downloaded into your smartphone or you can take one of the company's PDA.


Driver App allows you to:

  • Receive jobs
  • Add charges such as VIA points and parking
  • Automatically calculate the waiting charge
  • Take credit/debit card payments
  • Communicate with the control room
  • Log off from your shift, go on break
  • Navigate automatically to the pickup, via point or to the destination
  • Choose your preferred navigation map system
  • Send automated text message to the customer to inform about your arrival.
  • Call customers straight from your phone
  • See the fares

Customer App allows:

  • Book ASAP and in advance
  • Choose preferred vehicle type
  • Enter flight details for airport booking (Activates the automated flight monitoring system)
  • Choose to pay cash or card
  • Use multiple accounts
  • To see your (driver) position on the map
  • See the fares
  • Get automated email receipts
  • Rate your performance
  • You will also receive weekly statements via email

 

Our control centre is open 24/7/365. You can always call if you need assistance.

 

Driver Managers office is open Mon – Fri: 9 am – 5 pm

 

 


17. How do we handle the information about you?

 

Angels Cars are follow a strict protocol for data protection. We won’t share your personal, financial or work-related information with any third party or establishment.


The only information given out is the standard requirements by the London Taxi & Private Hire Authority, which requires informing the customer who has booked the car of your name, driver number, vehicle details and your mobile number.


Please note that the certain authorities can overrule the data protection protocol of our company – this includes court judges, police, etc.

 


18. Resignation Period

 

The minimum notice period is 7 days.

 


19. About Angels Cars

 

As of 1st November 2016

  • We complete on average 12,000 jobs weekly
  • One of the highest rated companies in London

Awards

  • 5* Graded Member, LPHCA (London Private Hire Car Association

Clientele

  • Residents of London and the surrounding areas
  • Hotels 3*, 4* & 5*
  • Top restaurants & bars
  • Accounts: Personal, banks, private companies etc.

 

 

 

 

 

 

 

We are happy to answer any of your questions. Just send us an email to: fleet@angelscars.co.uk

 

 

 

We are look forward to welcoming you into our team.

Angels Cars team.

 

 

 

 

 

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